• Liability Claims Adjuster

    Job Locations US-Denver
    # of Openings
    Worker's Compensation
  • Overview

    Position Title:

    • Liability Claims Adjuster


    Position Location:

    • Denver, Colorado

    Position Summary:

    • Responsible for the prompt and efficient examination, investigation and resolution of liability claims, including lawsuits through effective research, negotiation, and interaction with the involved parties including claimants.


    Duties and Responsibilities:

    • Review, process and conclude assigned claims including complex General Liability and other assigned casualty claims.
    • Oversee and direct litigated or potentially litigated claims, leading and working with the client, counsel and investigative services toward timely resolution.
    • Maintain an ongoing diary.
    • Continually assess exposure and evaluate for official reserves.
    • Prepare Loss Reports providing a thorough analysis of liability and damages.
    • Where applicable, determine if subrogation exists and initiate recovery efforts.
    • Maintain appropriate financial accountabilities (reserving) and control loss adjustment expenses.
    • Document all correspondence, reports, discussions and decisions.
    • Provide quality service to all customers.
    • Assist Supervisors and Claim Department with requested tasks or special projects.
    • Other duties as assigned.


    • Competitive Salary.  Full benefits package.

    Equipment Operated/Used:

    • Computer, 10-key, printer, copier, fax machine and other office equipment.

    Qualifications Required:

    • 7 + years casualty claims experience, with at least five years handling automobile liability claims, is strongly preferred.
    • Knowledge of claims handling concepts, practices, and techniques, including but not limited to coverage issues and product line knowledge
    • Demonstrated verbal and written communications skills.
    • Demonstrated advanced analytical, decision making and negotiation skills.
    • Computer proficiency.


    • Bachelor’s degree in related field (preferred) and a minimum of ten (10) years relevant experience; or equivalent combination of advanced education and experience.

    Preferred Skills:

    • Ability to communicate effectively and clearly, both orally and in writing.
    • Ability to manage relationships in a fast-paced environment, while demonstrating problem-solving and decision-making skills to work with customers.
    • Excellent analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions with a minimal amount of supervision.
    • Logical or scientific thinking to solve problems; several abstract and concrete variables.
    • Capacity to perform arithmetic calculations involving fractions, decimals, and percentages.
    • Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data.
    • Excellent negotiation skills.
    • Excellent customer service skills.
    • Possess an understanding of the litigation process.
    • Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
    • An ability to handle assigned claims following company guidelines and industry best practices with a minimal amount of supervision.
    • Time management skills, organizational skills and ability to prioritize issues and tasks.
    • Ability to effectively operate computer equipment and applications.
    • Independence, flexibility, and creativity.
    • Self-Insured liability claims handling experience, including the application of governmental immunity act.
    • City, County and/or District claims handling experience.

    Other Qualifications:          

    • Certifications and/or licenses as required by State regulation.


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